NHTSA Safety Database

Ford Transit Connect
Recall Hub

Live data from the National Highway Traffic Safety Administration covering every Ford Transit Connect model year. Filter by year, search by keyword, or enter your VIN to check your specific compact van. All recall repairs at Astro Ford are free of charge — covering both cargo van and passenger wagon configurations with 2.5L Duratec I4 and earlier 1.6L / 2.0L EcoBoost powertrains. The third-generation Transit Connect was discontinued in North America after the 2023 model year, but Astro Ford continues to perform free safety recall service on all Transit Connect vehicles regardless of where you originally purchased it. Small business owners and fleet operators are encouraged to schedule batch recall service.

Check Your Specific Truck

Enter your 17-character VIN to see only the recalls that apply to your exact vehicle. We query NHTSA in real time.

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Notable Transit Connect Recalls to Know

Significant recalls affecting Ford Transit Connect owners across the third-generation platform (2014–2023) — covering transmission shifter cable bushing rollaway risk, front door latch pawl cracking, side door latch multi-cycle correction recall, rearview camera software issues, panoramic roof bond strength, and front passenger seat belt automatic locking retractor compliance. Verified from NHTSA Part 573 reports, Ford safety bulletins, and reputable industry sources. Small business and fleet operators of multiple Transit Connect vans are encouraged to schedule batch recall service. Always check your specific VIN above; not all vehicles in a model year are affected.

Rollaway Risk2013–2021 Transit ConnectFord Safety Recall 22S43
Transmission Shifter Cable Bushing May Degrade or Detach — Vehicle May Roll in "Park"
On certain 2013–2021 Ford Transit Connect vehicles equipped with 2.5L engines (along with 2013–2019 Escape, 2013–2018 C-Max, 2013–2016 Fusion, and 2015–2018 Edge), the bushing that attaches the shifter cable to the transmission may degrade or detach. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Critically, the vehicle may roll after the driver selects the "Park" position even though the gear indicator shows Park. Either scenario increases the risk of a crash or injury, particularly for the cargo and passenger van use cases where the vehicle may be loaded or carrying passengers. Ford has not been able to determine why the Hi-Lex-supplied bushing fails but tells NHTSA it may be due to humidity and heat exposure — which is a relevant concern for Gulf Coast operators. In total, nearly 4 million Ford vehicles using this transmission bushing have been recalled since 2018.
Dealers replace the underhood shifter cable bushing and add a protective cap over the shift cable bushing, free of charge. Interim notification letters mailed July 1, 2022; final remedy letters mailed October 27, 2022.
Source: Ford Safety Recall 22S43 / Cars.com / Consumer Reports / Kelley Blue Book / NHTSA Part 573 Report
Injury Risk2014–2016 Transit ConnectFord Safety Recall 23S36
Front Door Latch Pawl May Crack — Door May Open While Driving
On approximately 112,000 Ford Transit Connect vehicles built 2014–2016, the front door latch pawl spring tab is susceptible to cracking and failure over time. With a cracked pawl, the door may not latch securely. The door can appear closed but be only partially latched, and could unlatch and open while the vehicle is in motion. Door ajar warnings (courtesy light, instrument cluster message, and chime) may alert the driver, but in some cases the door may close enough that no warning displays. The component is the front driver and passenger latches with part numbers DT1A-V21813-B (driver) and DT1A-V21812-A or DT1A-V21812-B (passenger). The replacement part has a modified spring pawl tab that increases strength.
Dealers inspect and replace the front door latches as necessary with the improved part, free of charge. Owner notification letters mailed February 2, 2024.
Source: Ford Safety Recall 23S36 / Cars.com / Kelley Blue Book / MotorSafety.org / NHTSA Part 573 Report
Injury Risk — Correction2014–2016 Transit ConnectFord Safety Recall 20S30
Side Door Latch Multi-Cycle Correction Recall — Doors May Be Difficult to Latch
On certain 2014–2016 Ford Transit Connect vehicles (along with 2011–2014 Fiesta, 2013–2014 Fusion, 2015 Mustang, 2013–2015 Escape and C-Max, 2012–2015 Focus, 2013–2014 Lincoln MKZ, and 2015 MKC), a component within the door latches may break, making doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when in fact it is not. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643, or 17V-210, but those repairs may not have been completed properly — this is a "fix the fix" correction recall. The supplier-error spring inside the locking mechanism is susceptible to cracking and failure over time. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Dealers inspect the latch date codes to confirm if the prior repair was done correctly, and replace the side door latches if necessary, free of charge. Owners can also self-inspect by entering latch date codes into Ford's verification website. Owner notification letters mailed July 27, 2020.
Source: Ford Safety Recall 20S30 / Asbury Automotive / Kelley Blue Book / NHTSA Part 573 Report
Compliance — FMVSS 1112018–2022 Transit Connect (and many others)Ford Safety Recall 25S89 (expansion of NHTSA 25V270)
Rearview Camera May Fail to Display Image (Expanded Recall)
On certain 2018–2022 Ford Transit Connect vehicles built August 1, 2014 through July 31, 2018 (along with 2015–2019 Lincoln MKC, Mustang, F-250 SD, F-350 SD, F-450 SD, 2015–2017 Lincoln Navigator, Expedition, 2015–2018 Edge, 2016–2019 F-550 SD, Transit, 2017–2019 Econoline, and 2019 Ranger), the rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse. This recall expands previous NHTSA recall 25V270, which means vehicles previously remedied may need additional repair. Loss of the rearview camera image reduces the driver's view behind the vehicle, increasing the risk of a backover incident.
Dealers inspect and replace the rearview camera as necessary, free of charge. Interim notification letters mailed September 29, 2025; phased remedy letters in January and May 2026.
Source: Ford Safety Recall 25S89 / NHTSA Recall 25V270 (predecessor) / Cars.com / Consumer Reports / NHTSA Part 573 Report
Compliance — FMVSS 1112018–2022 Transit Connect (and many others)Ford Safety Recall 25S72
Rearview Camera Image May Be Blank or Stay Stuck on Display
On certain 2018–2022 Ford Transit Connect vehicles (along with 2019–2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019–2023 Ranger, Mustang, 2020–2021 EcoSport, Expedition, Navigator, 2020–2022 Escape, F-250 SD, Corsair, 2020–2023 Aviator, Transit, 2020–2024 Explorer, 2021–2024 Bronco Sport, and 2022–2024 Maverick), a software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended. A rearview camera that displays a blank image reduces the driver's view behind the vehicle. An image that remains after shifting out of reverse can distract the driver while driving forward.
Dealers update the rearview camera software, free of charge. Owner notification letters mailed September 4, 2025.
Source: Ford Safety Recall 25S72 / Cars.com / Consumer Reports / DealerRater / NHTSA Part 573 Report
Crash Risk2017–2019 Transit ConnectFord Safety Recall 16S35 (expansion of NHTSA 16V-695)
Panoramic Roof Panel May Detach from Vehicle
On certain 2017–2019 Ford Transit Connect vehicles, an improper bond may exist between the panoramic roof panel and the vehicle body, which can result in the panel detaching from the vehicle while driving. A detaching roof panel can become a road hazard for following traffic and may also expose vehicle occupants to wind or weather. This recall is an expansion of NHTSA recall 16V-695. Particularly relevant for owners who frequently drive at highway speeds or in turbulent crosswind conditions.
Dealers remove, clean, and reinstall the panoramic roof panel with proper bonding materials, free of charge. Owner notification letters mailed January 21, 2022.
Source: Ford Safety Recall 16S35 / NHTSA Recall 16V-695 (predecessor) / Cars.com / Kelley Blue Book / NHTSA Part 573 Report
Compliance — FMVSS 2082021 Transit Connect / 2021–2022 TransitFord Safety Recall (Front Passenger ALR)
Front Passenger Seat Belt Automatic Locking Retractor May Deactivate Early
On certain 2021 Ford Transit Connect and 2021–2022 Ford Transit vehicles, the front passenger seat belt automatic locking retractor (ALR) may deactivate early. The ALR is the seat belt mechanism that locks when fully extended, which is required to securely install a forward-facing or rear-facing child restraint system in the front passenger seat. If the ALR deactivates early, it can prevent the child restraint system from being properly secured, increasing the risk of injury to a child during a crash. The vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) 208 "Occupant Crash Protection."
Dealers inspect the front passenger seat belt assembly and replace the assembly as necessary, free of charge.
Source: Ford Safety Recall (Front Passenger ALR) / Cars.com / NHTSA Part 573 Report

Transit Connect Recall FAQs

Common questions about Ford F-150 recalls, your rights as an owner, and what to do next.

How do I check if my Transit Connect has an open recall?

The fastest and most accurate method is to enter your 17-character VIN into the checker at the top of this page, which queries the NHTSA database in real time. You can also check directly at nhtsa.gov/recalls or Ford's own recall tool at ford.com/support/recalls-details.

Your VIN is found on the lower left corner of your windshield (visible from outside), on your driver's door jamb sticker, or on your registration and insurance documents.

Are Ford Transit Connect recall repairs free?

Yes — all safety, compliance, and emissions recalls are repaired at no cost to you. Parts and labor are covered by Ford through any authorized Ford dealership, regardless of whether you are the original owner or purchased the truck used.

If you previously paid out of pocket to fix an issue that was later tied to a recall, you may be eligible for a refund. Ask your Ford dealer or contact Ford Customer Service at 1-866-436-7332 for reimbursement details.

Do Ford Transit Connect recalls ever expire?

Safety, compliance, and emissions recalls do not expire. Ford is required by federal law to repair these defects free of charge regardless of the vehicle's age or mileage, and regardless of how many owners the truck has had.

Customer Satisfaction Programs (which are separate from safety recalls) may have time and mileage limitations. If you are unsure whether something is a safety recall or a CSP, ask your dealer or check NHTSA.gov — only official safety recalls appear in the NHTSA database.

Can I still drive my Transit Connect if it has an open recall?

It depends on the severity. Most recalls allow you to continue driving while awaiting a repair appointment — the risk is present but not immediate. However, some recalls carry a "Do Not Drive" or "Park It Outside" warning from NHTSA, meaning the vehicle poses an immediate safety risk and should not be operated until repaired.

Always read the full recall description for your specific truck. If in doubt, contact Astro Ford or Ford Customer Service at 1-866-436-7332 for guidance specific to your VIN.

How will I be notified about a recall?

Ford is required by law to mail notification letters to all registered owners of affected vehicles once a recall is announced and VINs are confirmed. These letters identify the defect, the safety risk, and instructions for getting the repair done.

You can also proactively sign up for alerts through the free NHTSA SaferCar app or via Ford's recall notification sign-up. Because mailing lists depend on vehicle registration, used truck buyers may not always receive letters — this is why checking your VIN directly is important.

Which Transit Connect model years have the most recalls?

Based on NHTSA data, the 2014–2016 Ford Transit Connect carries the most door-related recalls, including the 23S36 front door latch pawl recall (~112,000 vehicles, doors may open while driving) and the 20S30 side door latch multi-cycle correction recall (vehicles previously repaired incorrectly under 15V-246, 16V-643, or 17V-210).

The 2013–2021 Transit Connect equipped with the 2.5L engine is covered by the 22S43 transmission shifter cable bushing rollaway recall, which Ford attributes to humidity and heat exposure causing bushing degradation — nearly 4 million Ford vehicles total.

The 2018–2022 Transit Connect is covered by two separate rearview camera recalls: 25S72 (blank image / image stuck on display) and 25S89 (camera failure expansion of NHTSA 25V270). The 2017–2019 Transit Connect is covered by the panoramic roof panel detachment recall (16S35, expansion of 16V-695). The 2021 Transit Connect is included in the front passenger seat belt automatic locking retractor recall (FMVSS 208 child restraint compliance).

Older 2014 Transit Connect cargo vans had a sliding door panel separation recall (14S26) due to improper bond strength. The Transit Connect was discontinued in North America after the 2023 model year, but Astro Ford continues to perform free recall service on all Transit Connect vehicles. Small business owners and fleet operators are encouraged to run a batch VIN check on NHTSA.gov to identify all open recalls across multiple vans at once.

What's the difference between a recall and a Customer Satisfaction Program?

A safety recall is a federally mandated action where Ford must fix a confirmed safety defect at no cost, with no expiration date. These are filed with NHTSA and appear in the official recall database.

A Customer Satisfaction Program (CSP) is a voluntary Ford initiative to address quality issues that do not rise to the level of a federal safety recall. CSPs often have expiration dates and mileage limits, and they do not appear on NHTSA.gov. Your Ford dealer can check your VIN for any open CSPs when you bring your truck in for service.

How long does a recall repair take at the dealership?

It varies widely by the nature of the recall. A simple software update — whether dealer-applied or delivered over the air — can often be completed in under an hour. More involved repairs like replacing a brake booster, rear axle assemblies, or engine components may require several hours or a parts order if inventory is limited.

When you schedule your recall appointment at Astro Ford, our service team can give you an estimated completion time based on the specific recall and parts availability.

Can a recall affect my Transit Connect's resale value?

An open, unrepaired recall can negatively affect resale value, and in some states dealers are legally prohibited from selling a vehicle with an unrepaired safety recall. Getting recalls repaired promptly — and keeping documentation — actually protects your truck's value.

A completed recall has no negative impact on resale value, and in many cases demonstrates that the vehicle has been properly maintained. Always provide recall repair documentation when selling your F-150.

Does Astro Ford handle recall repairs?

Yes. As an authorized Ford dealership, Astro Ford performs all Ford safety recall repairs at no charge to you, using genuine Ford parts and factory-trained technicians. You do not need to have purchased your truck from us — any Ford dealer can complete your recall repair.

Call us or schedule your recall appointment online and mention your recall campaign number when booking. Our service team will verify your VIN and confirm parts availability before your visit.