Safety RecallNHTSA 25V-196000

Ford Transit Connect Drivetrain Recall2013–2021 · Free Repair

Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles previously repaired incorrectly under recall number 20V-636. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine.

NHTSA 25V-196000Federal campaign #
2013–2021 Transit ConnectAffected model years
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)System
$0 · FreeParts & labor

Is Your Transit Connect Included?

Enter your 17-character VIN — we query NHTSA in real time and show whether 25V-196000 (and any other open campaign) applies to your exact vehicle.

What Happened — and How It's Fixed

The Defect

Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles previously repaired incorrectly under recall number 20V-636. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay engine cooling and result in engine overheating.

The Risk

An engine that overheats increases the risk of a fire.

The Free Fix

Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S32.

Verified as of 2026-08-28 against NHTSA · Recall 25V-196000 on NHTSA.gov

The Defect

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

The Risk

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

The Free Fix

Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

Verified as of 2026-08-28 against NHTSA · Recall 21V-376000 on NHTSA.gov

What To Do

Run your VIN

Confirm 25V-196000 applies to your exact Transit Connect using the checker above.

Schedule the free repair

Book online or call .

Free, by law

Recall parts and labor are free regardless of age, mileage, or where you bought it.

Keep the paperwork

We provide written proof of completion — useful at resale.

Drivetrain Recall FAQs

Is it safe to drive my Transit Connect before the drivetrain recall repair?

NHTSA issued no park-outside or do-not-drive advisory for any of the 2 campaigns on this page. Schedule the free repair promptly — until it is completed, the defects described above are still present on affected Transit Connect vehicles.

Which vehicles are affected?

Campaign 25V-196000 covers certain 2019–2020 Ford Transit Connect vehicles. Model year alone does not settle it — run your VIN in the checker above, which is the definitive answer for your exact vehicle.

What does the repair cost?

Nothing. By federal law, safety recall repairs are free — parts and labor — at any authorized Ford dealer, regardless of the vehicle’s age, mileage, or where it was bought.

I’m buying a used Transit Connect. Should I check this recall?

Yes — run the VIN before you buy. If campaign 25V-196000 is still open on that vehicle, any authorized Ford dealer (including us) completes the repair free of charge, no matter where the vehicle was purchased.

25V-196000 Open on Your Transit Connect? Fix It Free.