Ford Flex Trim Recall2017–2019 · Free Repair
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Is Your Flex Included?
Enter your 17-character VIN — we query NHTSA in real time and show whether 25V-732000 (and any other open campaign) applies to your exact vehicle.
What Happened — and How It's Fixed
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
Verified as of 2026-08-28 against NHTSA · Recall 25V-732000 on NHTSA.gov
What To Do
Run your VIN
Confirm 25V-732000 applies to your exact Flex using the checker above.
Schedule the free repair
Book online or call .
Free, by law
Recall parts and labor are free regardless of age, mileage, or where you bought it.
Keep the paperwork
We provide written proof of completion — useful at resale.
Trim Recall FAQs
Is it safe to drive my Flex before the trim recall repair?⌄
NHTSA issued no park-outside or do-not-drive advisory for campaign 25V-732000. Schedule the free repair promptly — until it is completed, the defect described above is still present on affected Flex vehicles.
Which vehicles are affected?⌄
Campaign 25V-732000 covers certain 2017–2019 Ford Flex vehicles. Model year alone does not settle it — run your VIN in the checker above, which is the definitive answer for your exact vehicle.
What does the repair cost?⌄
Nothing. By federal law, safety recall repairs are free — parts and labor — at any authorized Ford dealer, regardless of the vehicle’s age, mileage, or where it was bought.
I’m buying a used Flex. Should I check this recall?⌄
Yes — run the VIN before you buy. If campaign 25V-732000 is still open on that vehicle, any authorized Ford dealer (including us) completes the repair free of charge, no matter where the vehicle was purchased.
