Safety RecallNHTSA 25V-346000

Ford Expedition Electrical Recall2020 · Free Repair

Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.

NHTSA 25V-346000Federal campaign #
2020 ExpeditionAffected model years
ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARESystem
$0 · FreeParts & labor

Is Your Expedition Included?

Enter your 17-character VIN — we query NHTSA in real time and show whether 25V-346000 (and any other open campaign) applies to your exact vehicle.

What Happened — and How It's Fixed

The Defect

Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.

The Risk

Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.

The Free Fix

Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.

Verified as of 2026-08-28 against NHTSA · Recall 25V-346000 on NHTSA.gov

What To Do

Run your VIN

Confirm 25V-346000 applies to your exact Expedition using the checker above.

Schedule the free repair

Book online or call .

Free, by law

Recall parts and labor are free regardless of age, mileage, or where you bought it.

Keep the paperwork

We provide written proof of completion — useful at resale.

Electrical Recall FAQs

Is it safe to drive my Expedition before the electrical recall repair?

NHTSA issued no park-outside or do-not-drive advisory for campaign 25V-346000. Schedule the free repair promptly — until it is completed, the defect described above is still present on affected Expedition vehicles.

Which vehicles are affected?

Campaign 25V-346000 covers certain 2020 Ford Expedition vehicles. Model year alone does not settle it — run your VIN in the checker above, which is the definitive answer for your exact vehicle.

What does the repair cost?

Nothing. By federal law, safety recall repairs are free — parts and labor — at any authorized Ford dealer, regardless of the vehicle’s age, mileage, or where it was bought.

I’m buying a used Expedition. Should I check this recall?

Yes — run the VIN before you buy. If campaign 25V-346000 is still open on that vehicle, any authorized Ford dealer (including us) completes the repair free of charge, no matter where the vehicle was purchased.

25V-346000 Open on Your Expedition? Fix It Free.