Safety RecallNHTSA 24V-097000

Ford E-Series Steering Recall2021–2022 · Free Repair

Ford Motor Company (Ford) is recalling certain 2021-2022 E-350 and E-450 vehicles equipped with dual rear wheels. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.

NHTSA 24V-097000Federal campaign #
2021–2022 E-SeriesAffected model years
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONSSystem
$0 · FreeParts & labor

Is Your E-Series Included?

Enter your 17-character VIN — we query NHTSA in real time and show whether 24V-097000 (and any other open campaign) applies to your exact vehicle.

What Happened — and How It's Fixed

The Defect

Ford Motor Company (Ford) is recalling certain 2021-2022 E-350 and E-450 vehicles equipped with dual rear wheels. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.

The Risk

A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.

The Free Fix

Dealers will replace the power steering pressure line and the hydroboost jumper line, free of charge. Vehicles in this recall were previously recalled under 22V-089 and owners will need to have the new remedy completed even if their vehicle was remedied under the prior recall. Owner notification letters were mailed on June 21, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S07.

Verified as of 2026-08-28 against NHTSA · Recall 24V-097000 on NHTSA.gov

The Defect

Ford Motor Company (Ford) is recalling certain 2021-2022 E-350 and E-450 vehicles equipped with dual rear wheels. An inadequate connection between the power steering pressure line and the brake Hydroboost unit may result in a sudden loss of power steering fluid.

The Risk

A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.

The Free Fix

Dealers will inspect the connection between the power steering lines and the Hydroboost unit, and replace the power steering lines, as necessary, free of charge. Owner notification letters were mailed on March 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S08.

Verified as of 2026-08-28 against NHTSA · Recall 22V-089000 on NHTSA.gov

What To Do

Run your VIN

Confirm 24V-097000 applies to your exact E-Series using the checker above.

Schedule the free repair

Book online or call .

Free, by law

Recall parts and labor are free regardless of age, mileage, or where you bought it.

Keep the paperwork

We provide written proof of completion — useful at resale.

Steering Recall FAQs

Is it safe to drive my E-Series before the steering recall repair?

NHTSA issued no park-outside or do-not-drive advisory for any of the 2 campaigns on this page. Schedule the free repair promptly — until it is completed, the defects described above are still present on affected E-Series vehicles.

Which vehicles are affected?

Campaign 24V-097000 covers certain 2021–2022 Ford E-Series vehicles. Model year alone does not settle it — run your VIN in the checker above, which is the definitive answer for your exact vehicle.

What does the repair cost?

Nothing. By federal law, safety recall repairs are free — parts and labor — at any authorized Ford dealer, regardless of the vehicle’s age, mileage, or where it was bought.

I’m buying a used E-Series. Should I check this recall?

Yes — run the VIN before you buy. If campaign 24V-097000 is still open on that vehicle, any authorized Ford dealer (including us) completes the repair free of charge, no matter where the vehicle was purchased.

24V-097000 Open on Your E-Series? Fix It Free.