Safety RecallNHTSA 24V-685000

Ford Explorer Fire Recall1992, 1993, 1994, 2024 · Free Repair

Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.

NHTSA 24V-685000Federal campaign #
1992, 1993, 1994, 2024 ExplorerAffected model years
HYBRID PROPULSION SYSTEMSystem
$0 · FreeParts & labor

Is Your Explorer Included?

Enter your 17-character VIN — we query NHTSA in real time and show whether 24V-685000 (and any other open campaign) applies to your exact vehicle.

What Happened — and How It's Fixed

The Defect

Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.

The Risk

A short circuit increases the risk of a fire.

The Free Fix

Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.

Verified as of 2026-08-28 against NHTSA · Recall 24V-685000 on NHTSA.gov

The Defect

A SHORT CIRCUIT CONDITION CAN OCCUR IN THE REMOTE POWER MIRROR CONTROL SWITCH CIRCUIT BOARD AS A RESULT OF A SEPARATED PART OF THE CONTACT ASSEMBLY BRIDGING THE SWITCH POSITIVE BATTERY PAD AND ADJACENT CHASSIS GROUND PAD.

The Risk

THE CURRENT CAN OVERHEAT THE PRINTED CIRCUIT BOARD AND OTHER PLASTIC AND ELASTOMERIC COMPONENTS OF THE SWITCH ASSEMBLY RESULTING IN SMOKE OR FIRE.

The Free Fix

DEALERS WILL INSTALL AN IN-LINE 10 AMP FUSE IN THE POSITIVE BATTERY FEED TO THE REMOTE POWER MIRROR CONTROL SWITCH ASSEMBLY.

Verified as of 2026-08-28 against NHTSA · Recall 97V-083000 on NHTSA.gov

What To Do

Run your VIN

Confirm 24V-685000 applies to your exact Explorer using the checker above.

Schedule the free repair

Book online or call .

Free, by law

Recall parts and labor are free regardless of age, mileage, or where you bought it.

Keep the paperwork

We provide written proof of completion — useful at resale.

Fire Recall FAQs

Is it safe to drive my Explorer before the fire recall repair?

NHTSA issued no park-outside or do-not-drive advisory for any of the 2 campaigns on this page. Schedule the free repair promptly — until it is completed, the defects described above are still present on affected Explorer vehicles.

Which vehicles are affected?

Campaign 24V-685000 covers certain 2024 Ford Explorer vehicles. Model year alone does not settle it — run your VIN in the checker above, which is the definitive answer for your exact vehicle.

What does the repair cost?

Nothing. By federal law, safety recall repairs are free — parts and labor — at any authorized Ford dealer, regardless of the vehicle’s age, mileage, or where it was bought.

I’m buying a used Explorer. Should I check this recall?

Yes — run the VIN before you buy. If campaign 24V-685000 is still open on that vehicle, any authorized Ford dealer (including us) completes the repair free of charge, no matter where the vehicle was purchased.

24V-685000 Open on Your Explorer? Fix It Free.